We know how important it is to find the best products for your furry friends. That’s why we’ve compiled a list of frequently asked questions to help make your shopping experience seamless.
We offer a wide range of high-quality pet products, including grooming tools, stylish accessories, cozy beds, clothing, toys, and pet essentials to keep your furry friends happy and healthy.
Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track your package in real time.
We strive for complete customer satisfaction with every purchase from Happy Tails Supply LTD. If you receive a faulty product, please provide photographic evidence or return the item to our office for inspection. Refunds will be issued if the item meets our return conditions and is returned within 14 days of purchase.
Orders are typically processed within 1-3 business days. Delivery times vary based on your location and selected shipping method. You’ll receive an estimated delivery date at checkout.
We process orders quickly, but if you need to make changes or cancel, please contact us within 24 hours of placing your order. After this period, we may not be able to modify your order.
Yes! We frequently run special offers and seasonal discounts. Sign up for our newsletter to stay updated on the latest deals and exclusive promotions.
Our friendly customer service team is here to help! please contact us at info@happytailssupply.shop, through our contact form, or via live chat during business hours.
